“I am very happy that I chose to use Supple Senior Care. The caregivers gave professional, compassionate and efficient care to my husband. Also they kept my house immaculate. They became friends during a difficult time.
Caitriona visited regularly to verify that all was running smoothly and she was quick to respond to any of my concerns. She was knowledgeable of the paperwork process for my long term care providers and forms were submitted on time and correctly.
Everyone from Supple that I came into contact with was supportive and helpful during the trying time of my husband’s last illness.
– Louise R.
“I also can’t say enough about Supple Senior care and their team. My mother was terminally ill and had escalating dementia at the time we sought full-time care for her. She wanted to remain in her home no matter what. The owner, Caitriona, came all the way to a SNF in Oakland to meet and reassure me before we had her transported back to her home in San Francisco. She is a natural with elderly people and had my mom at ease in moments. Caitriona assured me that she maintains a small number of clients since she is highly selective about the caregivers she employs. We had hired caregivers before and her team was in another category altogether.
We had three primary caregivers, each of whom became Mom’s friends during the year that they cared for her. They were professional and attentive; they gave her her privacy when she needed it. They fit in just like members of our family. In the last days of her life, they wouldn’t go home, wanting to be there to see her to the end even when it was supposed to be their “days off.” They were remarkable. I have nothing but the highest praise for Supple, and frankly wouldn’t even consider working with anyone else if I needed caregivers again.”
– Chris S.
“I really can’t say enough about how wonderful Caitriona and her staff are. My mom’s dementia had progressed pretty far at the time my father died, and we really wanted to let her stay in her house. We interviewed three agencies, and we definitely felt the best about Caitriona. She is an ally and a friend. She helped us figure out a plan, and helped us with strategies that we adjusted over time.
Her caregivers are quite special. One in particular cared for our mom like she was her own mom. Even the neighbors mentioned how good she was with my mom. And my mom loved her. We went to the nurses clinic one time to discuss my mom and work on strategies, and the nurses were taking notes about how the caregiver handled my mom – she is such a natural.
I really don’t know how we would have made it through the last few years without Caitriona and her caregivers.”
– Thomas F.
“Supple Senior Care LLC brought great peace to my family. Over the years, when we needed an extra hand, Caitriona was able to find the perfect person to meet our various needs.
Everyone we worked with from Supple Senior Care LLC was very knowledgeable with elder care and put us at ease knowing our mom was in good hands. All of the highly skilled caretakers were able to teach us best practices for working with mom.
The hospice team who visited our home was extremely impressed with the caretakers we had hired from Supple Senior Care LLC and knew we had knowledgeable and compassionate people to assist us during the difficult time we were facing.
All staff from Supple Senior Care LLC are courteous and professional. I highly recommend this agency for anyone requiring at home care.”
“My sisters and I were in need of a Home Care Agency to assist with our increasingly demented Aunt. Her wishes have always been to stay in her home and we wanted to honor those wishes. After trying other Home Care Agencies we struck gold with Supple Senior Care!
From day one Caitriona and her staff have been professional, knowledgeable, caring and excellent communicators. They know strategies to deal with the demented client.
I would not hesitate to recommend Supply Senior Care to others. Because we have them on board, my sisters and I have peace of mind that our Aunt is being taken care of with love, respect and dignity.”
– Kathy R.
“Caitriona Supple is a gifted caregiver and very reliable in every way. She took care for both of my parents over the time between November 2005 and November 2010. Assisting the RN on the team, Caitriona did substantial supervision and scheduling of a whole team of caregivers and took the initiative in follow-up with doctors and with diagnostic tests, etc.
But beyond the specifics of caregiving, Caitriona has brought the most extraordinary spirit, integrity, honesty and reliability to her work. There was never a minute that I worried about what Caitriona would do or not do. She brightened my parent’s home with her humor and good attitude.
Both of my parents were very fond of Caitriona and often turned to her for her perspective. Both of them experienced cognitive decline. My mother also was diagnosed with breast cancer and finally died of lung cancer. So there was a changing caregiving landscape, to which Caitriona adjusted many times in the course of the illnesses.
There were staffing changes and challenges over the years. Caitriona dealt with those with good grace and wise decisions. If needed, she filled in the holes in the schedule.
Caitriona, in her capacity as the owner of Supple Senior Care LLC agency, brought some of her caregiving staff to my parents’. In my view, she had hired a fine group of caregivers in that function.”
– Delia B.
“I made arrangements with Caitriona, of “Supple Senior Care LLC“, and could not be happier… Caitriona runs a business which places CNA’s and companions in seniors homes, much like she did at my mom’s home.
Caitriona put my mind completely at ease as we put a plan together which would ultimately keep my mom from having to go to a retirement home.
Using trial & error, and Caitriona as a consultant, we have developed a system that my mother and I are both satisfied with that takes 100% of my moms needs into consideration and addresses each issue while still allowing my mom to maintain her independence.
Caitriona and her agency are a godsend and I can’t recommend them highly enough. they have taken nearly all of the stress out of a major crisis, and have done it with the utmost in integrity and professionalism.
I highly recommend this agency…I have since heard they may have a waiting list for new clients…”
– Robert J.
“It is with great pleasure that I write this letter of recommendation on behalf of the Buccieri family for the outstanding care and professional service provided by Supple Senior Care LLC to my sister Rosetta from January 2009 through April 2009.
The care and compassion exhibited by the entire staff was truly superb and difficult to surpass or duplicate. Compassion, comfort, sensitivity and gentle caring for the patient were qualities they demonstrated during one of the family’s most trying time. Their sincere understanding and love were comforting and reassuring.
Again, our most sincere and heartfelt appreciation for the outstanding service provided by Supple Senior Care LLC and we would not hesitate in recommending their service and expertise to anyone who may require care.”
– Joseph B.
“My family used staff from Supple Senior Care LLC (owner Caitriona Supple) for caregiving of my father and my mother.
They offered impeccable, ethical, compassionate care. Caitriona offered attention to detail with doctors, medications, other caregivers and scheduling that was invaluable.
We always knew that Caitriona would have our parents best interests at heart. We trusted her and her staff completely.”
– Dalia B. S.
“We owe a huge debt of gratitude to Caitriona and to Supple Services. My husband came home from a rehab facility 2 months ago, recovering from a head injury. Caitriona helped me put together a 24/7 team of caregivers who have helped us to manage this difficult chapter.
The women have been warm, professional, trustworthy and reliable. My husband has a lot of medications throughout the day, and the team has been very careful in administering the meds, and keeping up on the changes. All of the women have a practical, quick problem solving ability as well as a sense of humor, which go a long way with a difficult patient.
We are so grateful for Supple Services and would recommend them to anyone.”
– Margaret C.
“I called the owner, Caitriona and she found me a perfect caregiver for my mom.
I have used another agency and have been sent people who ‘s records were terrible.
Supple Sr. Care sent me a fantastic woman and I feel my mom is in good hands.!”
– D. L.
I first was referred by family, I called and right away Caitriona came over and meant my mother. The patience and understanding is amazing. My mother is a difficult patient, I believe we ended up going through 12 caregivers or more after the whole 2 years. Each caregiver came in and was respectful, clean, gentle.
I would recommend her agency again. They can accommodate a few hours a week to full time. Thank you again for all your help in the past few years.
– Stefaroo P
Caitriona Supple and her excellent staff provided over-the-top professional and personal care for the last two years of my cousin’s life, with a level of care that one would expect from a family member.
Without Caitriona’s medical knowledge and care, as well as her compassion and empathy, it would have been impossible for my cousin to live in her home, per her wishes, as I, as her trustee live in Orange County, California, over 427 miles away and could only oversee her care with frequent in-person visits, as well as by telephone, and by email.
My cousin required 24-hour care as her dementia diminished her mobility and she was unable to care for herself, even at a most minimal level. A later diagnosis confirmed she suffered from Alzheimer’s.
Caitriona oversaw her food/diet, even shopping for particular foods, and instructing food preparation for her particular changing needs, insisting on fresh fruits and vegetables. Additionally, Caitriona shopped for whatever medical supplies that I was unable to order and have delivered via Amazon, even picking up prescriptions and making sure they were given per directions in a timely manner.
As my cousin’s mobility needs increased, and she came to need a hospital bed, then a Hoyer lift, then bathroom accommodations, and breathing assistance, Caitriona advised me as to what and where to order the items her doctor, home health care nurse, and physical therapist prescribed. Caitriona also oversaw and made sure all caregivers were thoroughly trained in the use of all equipment, stopping by her home to see first-hand that my cousin’s care was given as prescribed.
Prior to locating a personal physician who was able to visit my cousin in her home, Caitriona and a caregiver accompanied my cousin to medical appointments, arranging for a wheelchair van, as my cousin was unable to navigate the steps to exit her home. Eight months prior to her death, when an excellent physician and his nurse made home visits, Caitriona made sure she was in attendance, since I could not be there, and communicated all information to me.
Lastly, when my cousin was hospitalized with severe pneumonia, which ultimately took her life, Caitriona stayed at the hospital from very early in the morning, holding her hand and assuring her she was loved and was well cared for, until I could arrive in San Francisco later that evening. Even making sure my cousin’s regular caregiver stayed there with her at all times, from the moment she was admitted, until her death, a week later.
When I arrived, Caitriona was at the airport to pick me up…would not hear of me taking a taxi or Uber, drove me to the hospital so I could see my cousin, immediately, then made sure I was driven to the place I was staying.
A week later, when my cousin died, and I was responsible for making all final arrangements, Caitriona insisted on personally driving me to the funeral home, as well as other places where I had to attend to final business.
My gratitude and appreciation to Caitriona Supple is beyond superlatives, and I will always be indebted to Caitriona and her wonderful caregivers for making the last two years of my cousin’s life as comfortable, safe, and happy as possible. They even gave her birthday parties and celebrated holidays. We were truly blessed to have Caitriona Supple and her staff attend to my cousin’s needs and to facilitate my responsibilities being carried out despite the great distance from Orange County to San Francisco.
– Suzanne O